Privacy Policy

Effective date: November 16, 2019

This Privacy Policy applies to the websites of Jacqueline Ashley, DSW, LCSW ("Dr. Ashley", "she", or "her") located at https://jacqueline-ashley.com, https://drjacquelineashley.com, https://drjacquelineashley.pro, https://drjacquelineashley.coach, and https://drjacquelineashley.me (hereinafter collectively referred to as the "Websites").

This page informs you of her policies regarding the collection, use and disclosure of personal data when you use her Websites and the choices you have associated with that data.

Dr. Ashley uses your data to provide and improve the Websites. By using the Websites, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in the Terms and Conditions, accessible from https://jacqueline-ashley.com, https://drjacquelineashley.com, https://drjacquelineashley.pro, https://drjacquelineashley.coach, and https://drjacquelineashley.me

Definitions
Websites
Websites are https://jacqueline-ashley.com, https://drjacquelineashley.com, https://drjacquelineashley.pro, https://drjacquelineashley.coach, and https://drjacquelineashley.me operated by Jacqueline Ashley, DSW, LCSW.
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in Dr. Ashley's possession or likely to come into her possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Websites or from the Websites infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use
Dr. Ashley collects several different types of information for various purposes to provide and improve the Websites to you.

Types of Data Collected

Personal Data
While using her Websites, she may ask you to provide her with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

She may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from Dr. Ashley by contacting her.

Usage Data
She may also collect information on how the Websites are accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of her Websites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data
Dr. Ashley uses cookies and similar tracking technologies to track the activity on her Websites and she holds certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze her Websites.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of her Websites.

Examples of Cookies she uses:

• Session Cookies. She uses Session Cookies to operate her Websites.
• Preference Cookies. She uses Preference Cookies to remember your preferences and various settings.
• Security Cookies. She uses Security Cookies for security purposes.

Use of Data
Dr. Ashley uses the collected data for various purposes:

• To provide and maintain the Websites
• To notify you about changes to the Websites
• To allow you to participate in interactive features of her Websites when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that she can improve the Websites
• To monitor the usage of her Websites
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which Dr. Ashley offers that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Transfer of Data
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to Dr. Ashley, please note that she transfers the data, including Personal Data, to the United States and processes it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Dr. Ashley will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement
Under certain circumstances, Dr. Ashley may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements
Dr. Ashley may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of Dr. Ashley
• To prevent or investigate possible wrongdoing in connection with her Websites
• To protect the personal safety of users of her Websites or the public
• To protect against legal liability

Security of Data
The security of your data is important to Dr. Ashley but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While she strives to use commercially acceptable means to protect your Personal Data, she cannot guarantee its absolute security.

Her Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)
Dr. Ashley does not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers
Dr. Ashley may employ third party companies and individuals to facilitate her Websites ("Service Providers"), provide the Websites on her behalf, perform Website-related services or assist her in analyzing how her Websites are used.

These third parties have access to your Personal Data only to perform these tasks on her behalf and are obligated not to disclose or use it for any other purpose.

Analytics
Dr. Ashley may use third-party Service Providers to monitor and analyze the use of her Websites.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of her Websites. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on her Websites available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en

Payments
Dr. Ashley may provide paid products and/or services within her Websites. In that case, she uses third-party services for payment processing (e.g. payment processors).

She will not store or collect your payment card details unless you are a behavioral health therapy client. For behavioral health therapy clients, she uses HIPAA-compliant practice management software to securely collect and store payment card details for ongoing billing purposes, which is processed through a thierd-party payment processor. For all other clients, you provide that information directly to a third-party payment processor whose use of your personal information is governed by their Privacy Policy. Payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The practice management software she uses is:
SimplePractice
Their Privacy Policy can be viewed at https://www.simplepractice.com/privacy/.

The payment processor she works with is:
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy

Links to Other Sites
Dr. Ashley's Websites may contain links to other sites that are not operated by her. If you click a third party link, you will be directed to that third party's site. She strongly advises you to review the Privacy Policy of every site you visit.

She has no control over and assumes no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy
Dr. Ashley's Websites do not address anyone under the age of 18 ("Children").

She does not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided Dr. Ashley with Personal Data, please contact her. If she becomes aware that she has collected Personal Data from children without verification of parental consent, she will take steps to remove that information from her servers.

Changes to This Privacy Policy
Dr. Ashley may update her Privacy Policy from time to time. She will notify you of any changes by posting the new Privacy Policy on this page.

She will let you know via email and/or a prominent notice on her Websites, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Dr. Ashley
If you have any questions about this Privacy Policy, please contact Dr. Ashley:
• By email: info@drjacquelineashley.com