Jacqueline Ashley

Agent of Change

I am a versatile, non-traditional social work leader who is a passionate agent of change engaged at every level of social work practice including organizational development, policy development, psychotherapy, executive-leadership coaching, and social impact consulting.

Life is certainly full of challenges and can be overwhelming at times. As a clinical, corporate, and political social work leader, I empower people to navigate the challenges of work, life, and health by finding and implementing different ways for them to make positive impacts to their health and well-being, longevity, productivity, and ability to maximize quality of life. 

Skill Areas

Organizational Development • Project Implementation • Executive-Leadership Coaching • Liaison & Coordination • Cross Functional Coordination • Capacity-Building • Auditing & Documentation • Psychosocial Assessments & Interventions • Policy Writing • Social Advocacy • Program Development/Evaluation • Strategic Planning • Social Innovation • Budgeting • Team Leadership • Case Management • Social Impact Consulting • Design Thinking • Public Relations • Human Service Management • Need Gap Analysis • Psychotherapy • Training & Development

Professional Memberships

Organization Development Network (OD Network) -•- Financial Therapy Association -•- National Association of Social Workers (NASW) -•- Forbes Coaches Council -•- National Association of Asian American Professionals (NAAAP) -•- Network for Social Work Management (NSWM) -•- International Coaching Federation (ICF) -•- Women of Cinematic Arts (WCA)



Posts as a Forbes Contributor

AUGUST 5, 2020

15 Smart 'Hacks' For Forming Good Habits When You're Busy

When thinking about your life goals, they may seem overwhelming or even impossible to achieve. But achieving any dream, no matter how lofty, begins with forming good habits. Over time, they will become lasting life changes that bring you closer to your goals.

Fortunately, it doesn’t have to be difficult to establish these habits. To help you, we asked the members of Forbes Coaches Council to share their favorite “hacks” for forming new good habits. Their best answers are below.

JULY 23, 2020

13 Actionable Steps To Take If You've Made A Disastrous Mistake At Work

Every employee makes mistakes at some point in their career. However, some mistakes cause disastrous results that cannot be reversed. Even if you’re able to somewhat fix the blunder, the damage has already been done, and unfortunately, you might be at risk for being let go.

If you ever find yourself in this situation, you might be wondering what you can do to lessen the blow. Below, a panel of Forbes Coaches Council members shared 13 steps you can take to start recovering from even the worst professional mishaps.

JULY 15, 2020

How To Treat Your Customers Like Humans: 13 Tips For Startups

In the realm of startups, it's commonplace to see clients as numbers and not individuals. For some companies, this is to their benefit. However, for the vast majority, it can be massively detrimental to the company's prospects and how it does business.

If any of those customers were to realize that they're seen as numbers and not as people, it could have an irreversible impact on the company's public persona. Thus, it's in the company's best interest to start treating its clientele as people, not as numbers.

To this end, 13 professionals from Forbes Coaches Council weigh in on how startups can seek to do this, both for existing clients and new ones.

JUNE 9, 2020

16 Practical Steps Businesses Should Prioritize During A Crisis

Crises are unpredictable and usually catch everyone unaware. Regardless of the cause, companies must be able to pivot quickly to respond to the threats that a crisis presents. However, when one appears, some businesses spend so much time trying to figure out what they need to do that their response is just an instance of “too little, too late.”

In a dynamic business environment, this could spell absolute failure. Companies that want to remain competitive, even amid a crisis, should set about prioritizing specific details. To help, 16 experts from Forbes Coaches Council offer their advice on what essential steps a business should prioritize in a crisis, and explain why those elements are crucial to the company's future success.

Dr. Jacqueline Ashley of WorkLifeHealth.design accepted into Forbes Coaches Council

Forbes Coaches Council Is an Invitation-Only Community for Leading Business and Career Coaches

May 8, 2020 — Dr. Jacqueline Ashley, Chief Innovation Officer, Executive-Leadership Coach, and Social Impact Consultant at WorkLifeHealth.design, a coaching and consulting company based in Southern California, has been accepted into Forbes Coaches Council, an invitation-only community for leading business and career coaches.

Dr. Jacqueline Ashley was vetted and selected by a review committee based on the depth and diversity of her experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors.

Radio Interview

April 23, 2020
Interviewed live on-air by Business Talk Radio's Christopher Roberts. 


April 2020
Mental Wellness and Stress Management During COVID-19 Webinar


September 2019
Mental Wellness Panel speaker at TiEcon Southwest, Southern California’s premier entrepreneurship conference


Spring 2018
Featured in DSW@USC: Meet Our Next Generation of Social Innovators, Partners | USC Suzanne Dworak-Peck School of Social Work magazine


October 2012
Featured in Social Workers as Motivators: Coaching can be a Logical Career Move, NASW News, Vol. 57, No. 9


March 2010
Honored by the National Association of Social Workers, California Chapter, Region F, with a Recognition Award for Outstanding Social Work Advocacy



Aug 2016-Aug 2018
Doctor of Social Work, Social Change & Innovation
University of Southern California Suzanne Dworak-Peck School of Social Work
Los Angeles, CA, USA

Jan 2012-Feb 2013
Graduate Certificate, Comprehensive Evidence-Based Coaching
Fielding Graduate University School of Leadership Studies
Santa Barbara, CA, USA

Aug 2009-May 2011
Master of Social Work, Concentration in Social Work & Business in a Global Society
University of Southern California Suzanne Dworak-Peck School of Social Work
Los Angeles, CA, USA

Aug 1991-May 1994
Bachelor of Arts, Film & Television Production
University of Southern California School of Cinematic Arts
Los Angeles, CA, USA


Sept 2018-Present
Chief Innovation Officer / Executive-Leadership Coach / Social Impact Consultant
Virtual Across the Globe

June 2019-Present
Telebehavioral Health Therapist
Jacqueline Ashley, DSW, LCSW (Private Practice)
Virtual Across the State of California

Apr 2016-Aug 2019
Clinical Therapist / Behavioral Health Consultant
Riverside University Health System - Community Health Centers
Riverside, CA, USA

Jan 2015-Apr 2016
Medical Social Worker
Riverside University Health System - Medical Center
Moreno Valley, CA, USA

Mar 2012-Jan 2015
Clinical Social Worker / Therapist
College Hospital
Cerritos, CA, USA

Volunteer Work

Aug 2018-Present - 32nd District Mental Health Consortium AdviserOffice of Congresswoman Grace Napolitano (D-CA-32) - El Monte, CA, USA

Jan 2019-May 2019 - Mental Health Policy Panel Expert Contributor, National Association of Social Workers - Washington, DC, USA

Oct 2012-Feb 2013 - Career CoachCareer Transitions CenterChicago, IL, USA

Jan 2011-Feb 2014 - Board Member / Publicity Chair, Employee Assistance Professionals Association, Los Angeles Chapter - Torrance, CA, USA

Professional Credentials

Aug 2020 - Associate Certified Coach, International Coaching Federation

Jan 2018 - Certified Financial Social WorkerCenter for Financial Social Work

Mar 2016 - Licensed Clinical Social Worker (License #LCSW70676)California Board of Behavioral Sciences

Oct 2011 - MediatorLos Angeles County Bar Association


Executive-Leadership Coaching

Telebehavioral Health Therapy

Social Impact Consulting

Mental Health Media Consulting

Request for consultation